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WTA Webinar: Coming Out of COVID
May 25, 2021 UTC-7
Tuesday, May 25th at 10:00 am EDT
COVID-19 fundamentally disrupted the entire global economy, and satellite and teleport operators were not exempt from its impact. The extraordinary circumstances of the pandemic forced technology companies and service providers to adapt in ways few could have predicted beforehand.
Throughout 2020, the services the world came to rely on most were those enabled by teleport and satellite operators: reliable network connectivity, secure connections and additional bandwidth to allow workers to operate remotely and students to learn from home. These service providers were not only required to provide their customers with assured access to their allocated bandwidth—and sometimes more—but they also had to ensure their own workforces received the same resources. This put pressure on companies that were in the midst of building new assets, or that had been looking to transition into new regions or markets in the coming year. Across the globe, firms that had long maintained a traditional office culture, and whose business development and operations relied on heavy travel, suddenly had to keep their operations running 24/7 largely from living rooms and home offices. This brought multiple challenges, especially early on in 2020, as providers learned how to keep long-term projects moving and address on-site maintenance issues from a distance.
But the situation also presented new opportunities and ways to change business processes in the long-term. Market technology trends, including 5G standards, mega constellations in low-Earth orbit (LEO) and new wide-area network (WAN) services were all on the horizon pre-COVID. Companies will need to be swift to adapt to those new trends for present customer needs, as well as the post-pandemic future.