The NOC is the beating heart of satellite and teleport operators’ networks that deliver value to customers. As the fundamental building block for a successful operation, it is where customer services are managed and triaged; it is where transmission equipment is monitored and controlled; and it is where third party suppliers are coordinated. It is also where service incidents and operational changes are dealt with and all key operational activities are carried out. NOCs are generally resourced with highly experienced operators who can manage multiple systems and technologies across multiple vendor service providers and potentially large volumes of customers.