Santander Teleport and Kymeta Corporation have entered into an agreement to open a technical and customer support center at the Santander Teleport facilities in Spain.
The new venture will extend Kymeta´s existing support operations to the other side of the Atlantic. The technical center will be operated by highly skilled multilingual engineers and will launch later this month.
The agreement supports Kymeta’s goal to deliver unmatched and world-class support that is available 24×7. Kymeta Support provides a first line of support and seamless workflow from order placement to delivery.
“We are delighted to reach this agreement with Kymeta and contribute to their continuous growth,” said Carlos Raba, Managing Director of Santander Teleport. “Their unique revolutionary technology and their focus on providing the best products, services and support to their clients are perfectly aligned with our own company DNA. We are very grateful for the trust that Kymeta is placing in us, and we hope that this will be one of many more successful collaborations between both companies.”
“In selecting Santander Teleport, we are aligning our support offering both geographically and linguistically with our customers in the European region and beyond. Santander is a best-in-class technical facility, and we look forward to providing 24×7 service across the Kymeta platform with their support,” said Richard Hadsall, Vice President of Global Network Operations, Kymeta.
Santander Teleport is part of the ERZIA Group that provides RF and microwave products for the Aerospace and Defense market as well as satellite communication and technical services to satellite operators and service providers around the world. The company holds several national and international awards including the Independent Teleport of the Year award in 2019, and it has been included in the list of the WTA Fast Teleport Operators for the last five years.