OneGate Aid Compact also provides the gateway for remote maintenance, enabling technical support teams to monitor and troubleshoot at any place and at any time. It may also be enhanced with an augmented reality toolkit, providing field workers with a ‘virtual pair of hands’ displayed on the screen of the device in use (smartphone or tablet). As such, limited staff onsite is exponentially expended via digitally present teams in the HQ and network support teams at IEC Telcom.
Nabil Ben Soussia, Managing Director, IEC Telecom Middle East, IEC Telcom Group, commented that successful operations during the COVID-19 pandemic are dependent on timely and proper communication in affected communities. This is especially critical to first response groups or mobile hospitals who need to act fast in areas with no infrastructure. Now more than ever, telecommunications in general and satellite communications, in particular, are critical to support frontline workers. OneGate Aid Compact was developed as a solution to support continuous communication. It provides satellite link in remote areas and serves as GSM back-up under terrestrial network coverage.
He added that on addition to the critical communication to support the frontline, the company has seen a drastic increase in the use of video calls, which is a natural response to prolonged isolation. In order to support front line staff and our communities, in cooperation with Thuraya, IEC Telecom has doubled the firm’s data packages for April at no additional cost.
With built-in Wi-Fi enablers, OneGate Aid Compact provide remote workers with a way to connect their own devices to the dedicated welfare network. This provides them with an added option to reach out to their families regardless of location. A dedicated welfare environment operates based on a voucher system. Credits are distributed among staff as a part of a social package. Should anyone prefer to surpass the limit, additional vouchers can be individually purchased online. As such filed workers are not limited in their communication and present no risk to overstretch corporate communication budget.
With an option to install special apps on demand, OneGate Aid Compact enables organizations to better use SATCOM technology and make a difference to affected communities.